OFF day!

Yey! Tomorrow ( Saturday ) will be my first off day after I worked for a week in Grand Swiss-belhotel Medan. Love it =)

I was an operator under Front Office department and this Monday I suppose to be moved to Reservation.

What was I learnt from operator?

- courtesy call
- handling external and internal call

- competitors
- fire alarm ( emergency call )
- wake up call
and so on.

Isn't it fun? haahaa. Quite boring actually. I am front of the house person, I prefer meeting guest to sitting and facing telephone, greet guest without seeing their face. lame. =b